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FAQs

Need Some Help? 
Email us at mark@goaudios.com

Do you ship internationally?

Yes, but only to Canada, EU & Australia

How do I track my package?
You can check on the status of your order at any time by going to the following link: Order Status. You can also reach out to our customer support desk at mark@goaudios.com to ask questions anytime.

How long does it take for an order to arrive?
Once shipped, your order will arrive within 3 to 7 business days for United States orders. Canada, Australia, and the United Kingdom can take a bit longer, depending on how fast customs clearances.

You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

Can I modify my order?
Changes to your order can only be made if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email mark@goaudios.com within 24 hours after placing your order. If the order has been shipped, we can no longer make any changes.

Can I cancel my order?
You may request a cancellation within 24 hours of purchase for a full refund. Otherwise you will have to return your order to us for a refund.